Relocating a Call Center Essay -- Project Management, Planning, Costs,

Part AThe case describes the activities of a hypothetical roadside assistance organisation that is considering the move of its call centre from an existing base in the West Midlands of England to a location in Mumbai in western India. TimeEvery employment of this frame includes the time about how long the activity impart be taking sic. For example, the business plan is expected to take four working(a) weeks, the presentation meeting is expected to be completed in maven twenty-four hour period and so on. Therefore, time is one of the considerations which qualification be taken into account in deciding this project. Cusworth and Franks (2007) said the actual progress has to check up on or beat planned progress. The activities of the project must be undone before or on the planned time. The time management is serious to the project for deciding what should be done and not done. The most of the essence(predicate) function of the time management is regarding the planning a s a monitor lizard and guide draw (Time Management, n.d.). Regarding the time as a neutral resource put up help the project managers to grasp the present rather than lose the prehistoric or the future. The managers should make account of time to achieve the goals. For the analysis which might take place as part of the decision on that point will be some uncertainty risks. As for the time in this case, there might be different kinds of risks. Cusworth and Franks (2007) consider that the common risk to projects is bereavement to start work on time. For example, if the negotiation in this case has discourse problems or the suggestions between the overseas group and the potential vendors in Mumbai privynot snuff it an agreement. Consequently, It maybe lasts for more than two weeks which can lead to the delays. The factors can place the... ...tivity 5 about one hundred fifty per day and it could be crashed by 5 days. Firstly, the original number of working days required to com plete the project is from 148days to 147days, the cost should be increased 150 in one day and add the cost of activity 1 about 100 which altogether about 250. consequently the critical path also hold the line as 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 12, 13, 14, 20, 21. Secondly, the days will be reduced sequentially from 147days to 146 days. Then the cost will be rise to 400 (150 + 150 +100). The critical path keep the 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 12, 13, 14, 20, 21. If we continue to reduce the number of working days from 147days to 146days, therefore, the cost will be reached at 550 which exceeds 500. Finally, the crashed days can be decided by three days and the cost is 400. correspond to the analysis, the critical path always keep the same.